Information We Collect

Information you provide. When you submit a contact or support form, request a call, or use live chat, we collect the information you submit. This may include your name, company, email address, phone number, topic, message details, scheduling information, and support context.

Information collected automatically. We and our service providers may collect technical information needed to operate, secure, and improve the Site. This may include your IP address, browser type, device type, pages visited, time on site, security challenge results, and related usage information.

Analytics information. If you accept analytics, we use Microsoft Clarity to understand how visitors use the Site. Clarity may collect usage data such as pages visited, clicks, scrolling, browser and device details, approximate location derived from IP address, and related interaction information. We also send limited custom events for actions such as application clicks, successful form submissions, live chat clicks, scheduling clicks, and Better Business Bureau profile clicks.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Send you communications you have requested
• Understand how the Site is used and improve it
• Comply with applicable legal obligations

How We Share Your Information

We do not sell your personal information.

We may share information with third-party service providers who help us operate the Site, secure submissions, schedule calls, host live chat, process form submissions, and communicate with you. These may include cloud hosting, security, form-processing, calendar, chat, analytics, and email providers. These providers are permitted to use your information only to perform services on our behalf.

We may also disclose information when required by law or to protect the rights and safety of Corridor Pay or others.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, or as required by applicable law.

Your Choices

• Analytics consent. You can accept or decline analytics through the Site's analytics consent banner. If you decline, Microsoft Clarity is not loaded by the Site for your visit. If you previously made a choice, you can use Privacy choices in the footer to revisit that choice.
• Browser privacy signals. The Site honors browser-level Do Not Track and Global Privacy Control signals where available. If one of those signals is present, the Site does not load Microsoft Clarity and does not show the analytics banner just to ask again.
• Marketing emails. You may unsubscribe at any time by following the unsubscribe link in any email we send.
• Personal information requests. To request access to or deletion of information you have submitted to us, contact us at corridorpay.com/contact and select Privacy as the topic. We will respond within a reasonable time.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Security

We use reasonable technical and organizational measures to protect information collected through the Site. No method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact

For privacy questions or requests:

Visit corridorpay.com/contact and select Privacy as the topic.